Our Services

EMSS provides comprehensive service: scribe training and scribe management services (listed below), as well as many value-added services (listed at right). In short, we provide the highest quality scribe services available in the industry: recruiting, hiring, training, employing and managing highly qualified scribes.

• With a nationwide service model, we provide a simple structure for predictable billing and budgeting, and integration with your existing EMR or paper template system; our services are an ideal option for any emergency department.
• Recognized as a service provider of highest integrity, you can be assured of getting our best efforts as we strive to improve our offerings and retain your business.
• EMSS employs our scribes and handles all the associated paperwork, regulation and processes—you and your HR department will be free to manage your primary responsibilities.

EMSS Documentation Scribe Services

• Contemporaneously document the history and physical exam as it is being performed (real-time) by the ED physician
• Transcribe all ancillary test results and the interpretation of the results by the physician, including any lab tests, imaging tests, ECGs and ABGs.
• Record physician’s consultations with family members and/or other physicians
• Review prior medical records to obtain PMH information, and prior labs, ECG and radiographic studies for comparison
• Alert physician when chart is underdocumented
• Assist with medication reconciliation documentation
• Document procedures and treatments performed by the physician or any other healthcare professional, including nurses and physician assistants
• Check on the progress of lab, X-ray or other patient evaluation data and notify the physician of ancillary tests
• Record physician-dictated diagnoses, prescriptions and instructions for patient discharge and/or follow-up

EMSS Scribe Management Services

• Recruiting, screening, hiring, compliance, HIPAA
• Credentialing
• Workers compensation
• EPLI and GL insurance
• Extensive classroom and bedside training and retraining
• All payroll responsibilities and scheduling
• Program implementation and onsite management
• Performance auditing and feedback for continuous improvement
• All manuals: Scribe Training Manual, Directors Manual, Head Scribe Manual, Employee Manual
• Head Scribe and trainer scribes to continue the program
• Quality Assurance program, scribe outcome auditing
• Ongoing support and site visits.